Introduction: At Neptun-TV, our unwavering commitment is to prioritize and safeguard the privacy and security of our valued customers’ personal information. This comprehensive Privacy Policy delineates the intricacies of how we collect, utilize, and fortify the data you entrust to us while utilizing our website or subscribing to our IPTV services.

Information Collection: When you engage with our IPTV services or navigate our website, we may collect various types of information to enhance your experience. This includes but is not limited to:

  • Personal Identifiable Information (PII) such as name, email, and contact details.
  • Financial information, particularly billing details including credit card or other payment information.
  • Technical information like IP addresses, browser types, and other related data concerning your website interaction.

Usage of Information: The data we collect serves multiple essential purposes, including but not limited to:

  • Facilitating the provision and improvement of our IPTV services.
  • Efficient processing of payments and billing transactions.
  • Communication with you regarding your account and service-related updates.
  • Sending marketing communications if you have explicitly opted-in to receive them.
  • Fulfilling legal obligations and enforcing our policies to ensure a secure and compliant operating environment.

Information Security: Recognizing the critical importance of data security, we employ rigorous industry-standard measures to prevent unauthorized access, disclosure, or destruction of your personal information. Secure payment processors are utilized to handle sensitive financial information, ensuring the utmost protection.

Information Disclosure: In specific instances, we may disclose your information to third-party service providers who actively assist us in delivering our IPTV services. Such providers may include payment processors or email marketing services. Furthermore, disclosure may occur when required by law or when we firmly believe it is necessary to protect our rights or the safety of our esteemed customers.

Your Choices: Your autonomy is important to us. You retain the right to opt-out of receiving marketing communications at any given time by simply following the provided instructions within the communication. Additionally, you have the prerogative to request the deletion of your personal information by contacting us at the designated email address: contact@neptun-tv.

Contact Us: We encourage open communication. Should you have any inquiries, questions, or concerns regarding our privacy policy, we invite you to reach out to us at contact@neptun-tv. Your feedback is invaluable as we continually strive to uphold the highest standards of privacy and security in our services.

Contact Information: Neptun-TV | Email: contact@neptun-tv

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